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2019 Industry Report

Small business mobile payment opportunities


A deep dive into the behaviours and perceptions
of small-to-medium businesses in Croatia

In January 2019, we commissioned a survey of 28, 000 service, retail and hospital businesses across the 28 EU regions to better understand the current state of play for mobile payments and the potential uptake of digital currency in the next 12 months.

The results are promising. Overall, 88 percent of SMEs have some form of online presence with more than half of our respondents accepting mobile payment transactions. But, with cash remaining as the preferred payment method across Europe, there is still progress required to reinforce the mobile payment opportunity for businesses.

Download our guide for Croatia to learn about SME readiness and preparedness for the next wave of mobile payments sweeping across Europe and understand its benefits for businesses, consumers and the financial industry.